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Return & Refund Policy
Shop with confidence — your satisfaction is our priority.
30-Day Warranty Guarantee
All our laptops come with a 30-day warranty, ensuring you get a reliable and tested device.
Return Eligibility
You may request a return if your device has a verified fault within the warranty period. The product must be in its original condition and not physically damaged.
Non-Returnable Cases
- Physical damage after purchase
- Liquid damage or misuse
- Software-related issues caused by the user
Refund Process
Once your return is approved and inspected, we will process your refund or replacement within 3-5 working days.
Exchange Option
Customers may choose to exchange a faulty product for another device of equal value.
How to Request a Return
Contact us via phone, email, or WhatsApp with your order details and issue description.